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Terms
Flare Global Technologies · Draft dated September 2026
Draft. Have a lawyer review this before the page goes live. The guarantee rules below are proposed defaults. Change any you wouldn't honor exactly as written.
These terms cover this website, our application, and the prices and guarantees shown on it. When you sign up for a paid plan, your written service agreement also applies. If the two ever disagree, the service agreement wins.
The application
Applying is free and you're under no obligation to buy anything. You qualify for the free first month if, on the day you sign up, the business is a Florida tree company, you're its owner or a partner, and it brought in $250,000 or more last year. The result on the page is based on your answers; we confirm them on the call before you sign up.
Prices
- Prices on this site are in US dollars, per month, before any sales tax.
- Setup fees are charged once, at the start. If we agree to split one across your first 3 monthly bills, those payments are part of your 90-day term; if you use your 30 days to change your mind, we refund what you've paid and the rest isn't due. The free first month below has no setup fee.
- Plans start with a 90-day term. After that they run month to month, and you can cancel at any time. Service runs to the end of the month you've paid for. Plans started with the free first month have no 90-day term; the section below applies instead.
- Ad budgets for Google and Facebook are billed to you at cost. We don't mark them up. Money already spent with Google or Facebook can't be refunded, because we can't get it back either.
Free first month
- Who gets it. This offer is for businesses that meet the criteria in "The application" above on the date they sign up. It applies to one account per business, on Bronze, Silver and Gold. Platinum isn't included. We start at most 4 free months in a calendar month; if that month is already full, we'll tell you before you sign up.
- Free month. Your first 30 days of service on your chosen plan are free. Day 1 is the day you sign up. The free month covers our monthly plan fee only. It doesn't cover advertising spend paid to Google, Meta or other platforms, which you pay from day 1 if your plan includes ad management.
- Card on file. To start, you give us a credit or debit card on our signup page, which shows your plan, its monthly price and these terms next to the button, and you agree to them by clicking "Start my free month ($0 today)". You authorize Flare Global Technologies to charge that card for the amounts in this section. Charges appear under the name Flare Global Technologies.
- When billing starts. Unless you cancel first, we charge your plan's monthly fee on day 31 and on the same day each month after that, until you cancel. The monthly fees are $397 for Bronze, $1,297 for Silver and $2,497 for Gold, plus ad spend where the plan includes it. We'll email you a reminder at least 3 days before your first charge.
- Cancel in the first 30 days. If you cancel on or before day 30, you owe nothing, and we won't charge your card.
- No setup fee. Starting with the free first month, you don't pay a setup fee, at signup or later.
- How to cancel. Cancel any time by emailing Info@flareglobaltechnologies.com or calling 321-252-5854 during business hours. Cancellation takes effect at the end of the current paid month, or right away during the free month. We'll confirm your cancellation in writing.
Our guarantees
Here's exactly what each guarantee on the page means, and how to claim it.
1. Answered in 60 seconds, or the month is free
Every call forwarded to us is answered by our system, or the caller gets a text back, within 60 seconds. If that doesn't happen for a real customer call, you get a credit for that month's plan fee.
This doesn't cover calls that never reach us: calls that weren't forwarded, outages at your phone carrier or ours, or times your forwarding was switched off. It also doesn't cover spam or robocalls. To claim, tell us the date and time of the call within 30 days.
2. Phones answered in 48 hours, or setup is free
The 48 hours start once we have your 30-minute onboarding call done and access to set up call forwarding. If your phone answering isn't live within 48 hours after that, we refund your setup fee. This covers phone answering only. Text messages, including missed-call texts, reminders and review requests, can't start until the phone carriers approve your texting registration, which can take one to three weeks and isn't in our control.
3. Your first month free, or 30 days to change your mind
If you qualify through the application, your first month on Bronze, Silver or Gold is free: no setup fee and no monthly fee for your first 30 days, and if you cancel on or before day 30 you pay nothing. "Free first month" above has the full rules. If you start on a paid plan instead, such as Platinum, ask within 30 days of your start date and we refund your setup fee and your first month's plan fee. Ad budget already spent with Google or Facebook isn't included, for the reason above.
4. Covered all storm season
From June 1 to November 30, guarantee 1 applies around the clock, including nights, weekends and during named storms, on the same terms.
What we don't guarantee: a number of jobs, a closing rate, or revenue. We answer, follow up and remind. Whether a job closes depends on your price, your schedule and your crew, and we don't control those.
You own your stuff
Your domain is registered in your name. You own your website content, your Google Business Profile, your ad accounts, your phone numbers where they can be transferred, and your customer records. If you leave, we help you take all of it with you.
AI answering
- Our AI answers using the information you give us about your services, prices and schedule. Keep it current. We update it when you tell us something changes.
- AI can make mistakes. It sends you the details of every call, so you can check before you act on them.
- Florida law requires everyone on a call to agree to it being recorded. We set your line to tell callers at the start that the call may be recorded.
Text message terms
Program: Flare Global Technologies application and customer messages. After you apply or contact us, we text you about your request and our services.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help, or call 321-252-5854.
- Agreeing to texts is not a condition of buying anything.
- Carriers are not liable for delayed or undelivered messages.
See our Privacy Policy for how we handle your number.
Limits
We provide this website and the application as they are. To the extent the law allows, our total responsibility to you for anything arising from this site or the application is limited to $100. Liability for paid services is set in your service agreement.
Governing law
These terms are governed by Florida law. Any dispute goes to the courts in Orange County, Florida.
Contact
Flare Global Technologies, 3801 Avalon Park Blvd, Suite 200, Orlando, FL 32828 · 321-252-5854 · Info@flareglobaltechnologies.com
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